Using a Coupon
Step 1 — Find your code
Your code will be on your receipt or in your email. Copy it exactly as shown.
Step 2 — Apply on the Cart page
- Go to your Cart.
- Paste the code into the Coupon code box and click Apply coupon.
- Check that a discount line appears under the totals.
…or apply on the Checkout page
- Go to Checkout.
- Click “Have a coupon? Click here to enter your code.”
- Paste your code and click Apply coupon.
Why a coupon might not work
- Code is expired or already used.
- Minimum spend not met / exclusions apply (e.g. sale items).
- Another coupon is already applied; remove it and try again.
Using Possum Points
Possum Points are our loyalty programme – you earn points on purchases and redeem them as discounts on your next purchase.
Earning rate: $1 spent = 1 point • 20 points = $1 to spend.
How to earn
- Purchase items (points add when your order is completed).
- Sign up for an account – you will receive 100 Possum Points
- Write a product review – you will receive 100 Possum Points
Check your balance
Go to My Account → “Possum Points”.
Redeem your points
- Log in to your account.
- Add products to your cart and go to Checkout.
- Use ‘Apply discount’ button to apply your available points.
- Confirm a discount line appears under the totals.
Notes
- Points are tied to your account—please log in before checkout.
- Points are not earned on shipping.